FAQS

 

WHAT'S THE TURNAROUND TIME FOR GRAPHIC SERVICES?

BUSINESS HOURS

Monday - Thursday

9am to 5pm US Central Time Zone

 

Please allow up to 4 to 7 business days for graphic services.

Please allow 1 to 2 business days for any changes/revisions to your project.

+add on RUSH ORDER for FAST 1 to 3 business day turnaround time!

All services will be completed in the order in which they were booked.

Turnaround time clock starts only AFTER you have emailed us all necessary info, images, etc.  

NO BLURRY/POOR QUALITY IMAGES OR VIDEOS WILL BE ACCEPTED.

WHAT'S THE TURNAROUND TIME FOR A WEB DESIGN SERVICE?

Please allow 5 to 7 business days for the completion of your website design service.

Got Questions? Send us a chat!

+add on RUSH ORDER for FAST 1 to 3 business day turnaround time!

How long will it take to receive my Pretty Stoner Store order?

SHIPPING TIME: 3 to 7 Business Days

 

ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.)

RETURN POLICY

All sales are final. No returns are permitted. THIS INCLUDES PHYSICAL PRODUCTS AS WELL, due to safety precautions regarding COVID19.

REFUND POLICY

All sales are final. No refunds are permitted.